Privacy Policy

The personal information we collect on signup

We collect and process the following information:

Name
Email address
Firm name
Firm website
Firm Type (category)
Billing address (should a user make a purchase)

You have the option to add a ‘Firm Description’ once signed up.

Once a registered user, one can see all information by visiting their respective Dashboard. From there a user can see and edit Profile, Account Settings and Billing Address.

Why we have data and how we use it

We will only use the data where the law allows us to. We use data supplied for legitimate business and contractual purposes only.

All of the personal information we process is provided to us directly by you for one of the following reasons:

To signup to the SME Market platform;
Auto-populate forms for convenience (these can be edited by the user);
Send automated emails that inform users how to use the site. Users can unsubscribe from these emails at any point via the respective email, footer;
Connect users with listings and those enquiring for the respective listings.

We initially use the information that you have given us in order to verify the firm you work for is eligible for the SME Market platform (see Terms and Conditions for more information). We also use it:

Should a user add a listing to the SME Market platform, your contact details will be shared with enquiring users.
The same works in reverse, should an enquiring user message the listing owner, their details will also be shared with the listing owner.
Users that set up email alerts will receive emails to the email address shared with us.

Please note:

It is not possible to contact a user who has added a listing without being an approved member of SME Market.
It is not possible to see a list of other users at any time.

We will never sell any data.

How we store your personal information

Your information is securely stored on a recommended server. After conducting our own due diligence of the respective server we deemed the server safe and secure. We will continue to monitor this as part of our procedures.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact us via the contact page if you wish to make a request.

Cookies

Cookies are text files containing small amounts of information which are saved to your personal computer, mobile or other device when you visit a website. Cookies are secure, and they don’t contain any confidential information such as your home address, date of birth or credit card details. Cookies are not harmful, and all information stored within them is safe and anonymous.

We may also collect data about your use of our website and services through the use of Internet server logs, cookies and/or tracking pixels. A web server log is a file where website activity is stored to distinguish you from other users of our website.

Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, measure popularity of our services and associated advertising, and to access user cookies.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and remember information you have added into a form when you navigate to the next page.

Analytical/performance cookies . They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). We also use social media cookies to allow you to connect to your social networks and share content from our website.

Advertising and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this same purpose. If you turn these cookies off, you will still see advertising banners on our website however they will be generic and not relevant to your interests.

You can change the settings in your web browser so that it notifies you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information.

Contact Us

If you have any concerns about our use of your personal information, you can make a complaint to us via our contact page.

You can also complain to the ICO if you are unhappy with how we have used your data/

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

SME Market is a trading name of Ascent Corporate Research Limited, registered in England under registration number 09921565.